Frequently Asked Questions

We continually update our Frequently Asked Questions to better address your inquiries. Here is a current list:

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How long will it take to complete this project?

Our on-site assessment details the scope of work your project will require, as well as, the time frame. As specialists in healthcare retrofits and installations,  we assemble and distribute to all pertinent staff a schedule developed to limit the downtime of the space.

How much of the room can we re-use to save money?

We do endeavor to use as much of the existing space as possible but, first and foremost, we always adhere to manufacturer specifications and requirements. You will be fully involved in the planning process and the final layout of your imaging room will be discussed with you in advance. See special considerations for more information.

What is the benefit of using CHR & Associates? Why not just have the manufacturer do it all?

Actually, as a multi-vendor service provider, the equipment manufacturers frequently request our expertise and recommend their clients to us. This is based on our proficiency in the retrofitting, mechanical, and site requirements (including electrical, HVAC, and size) involved with placing diagnostic imaging equipment, whereas our manufacturing vendor colleagues primarily focus on the equipment alone. When the manufacturer is contracted to provide all services, they contact CHR for their “Turn-Key” projects.

What does your fee cover?

In addition to performing all mechanical work involved in getting your equipment up and running (see Services), CHR provides consultation services to the client, general contractor, architects, engineers, and equipment manufacturers. Generally, we offer our on-site consultation at no cost, because it enhances our overall professional approach to each and every project situation. Should a customer request consulting services ONLY, however, we would charge a fee commensurate to the time and travel necessary for each assigned CHR technician.

How much do you charge?

CHR & Associates does not charge a set rate. Instead, we look at the project location coupled with the equipment and related manufacturer specifications to determine the scope of work and related pricing. We are transparent in our fees and you will be completely aware of your costs prior to beginning the work.

What types of equipment have you installed?

We have experience installing almost every type of imaging equipment on the market. See Modalities for a full list.

Will the new room fir within this additional space?

See question #2 or, for more information, see special considerations.

Did you really drive all the way here?

Yes; we take every client and project seriously. For this reason, we will travel to your facility for a on-site assessment at no cost to you. We also feel that arriving by car is more professional than, say, horse or go-cart.

Does CHR also sell maintenance contracts on the equipment you install or do we still have to go through the manufacturer?

No; we offer turn-key solutions for your medical equipment installation needs. However, we still work closely with the equipment manufacturer. Specifically, you will continue to work directly with the manufacturer after our successful completion of equipment installation.

Will we need permits?

Permit requirements our dictated by State laws. In Texas, permits are required if walls are relocated or if the square footage of the room is altered. Other circumstances requiring permits include whether or not the type of imaging equipment changes, power to the building is upgraded, and if there are major changes to the air conditioning or plumbing. Don’t worry–whether you’re in Texas or not, we’ll do all the research and legwork for you regarding all regulations.

We Do Free Estimates!

Testimonies

What People Are Saying?

“CHR is extremely professional, responsive, knowledgeable and cooperative.  Mark Collins and Stephen Earhart are very cooperative and willing to work with all professionals involved to address and solve issues through the design and building process. The end result is a quality building and very pleased customers.

I would highly recommend CHR and look forward to continued work together.”

–Greg Lewis, A.I.A.
Owner & Architect, Lewis Design Group
Galveston, TX

“Our health system replaced 4 CTs in 2 locations, virtually at the same time. Our Brownsville hospital has previously hired CHR to retrofit for at least 8 projects and I have personally been involved with 8 of the total 12 retrofits. They have always come in on budget and usually before scheduled date. This last project was on 2 different hospital campuses and Alex did an excellent job of keeping me informed of status and was a real pleasure to work with. Even when unexpected issues pop up, they adjust and do the right thing. I would definitely recommend them. “

–Linda McIntire
Director of Imaging Services, Valley Baptist Health System
Brownsville, TX and Harlingen, TX

“Very helpful and easy to work with. Professional. We will be using CHR again in the near future.”

Trey McIntyre,
President,
Interventional Medical Equipment & Services, Inc.
Fort Mill, SC

“The removal of the CT Duo went out without any problems, loaded onto a moving van, and was running in the buyer’s warehouse within a week. The 6-slice Siemens unit came out on a Wednesday and was installed in the new location and running within 1 week. CHR made the removal and move seamless and without incident. This has been my 3rd equipment move with CHR and all have been a success.”

–Virgil Pavlasek,
Technical Director,
Radiology Associates
Corpus Christi, TX

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